Customer Service & Administrative Assistant - Remote (Bali-Based)

Join Rhino Squad as a Customer Service & Administrative Assistant and become the backbone of efficiency for Andrea and Steven’s dynamic operations. This remote role, based in the vibrant regions of Bali, offers the perfect blend of professional growth and lifestyle benefits. With a salary range of IDR 8000000 - 12000000 per month, you'll be part of a team that values both your skills and your well-being. Located in the picturesque areas of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, this role allows you to work from anywhere in Bali while contributing to the success of Rhino Squad.

In this role, you'll be the first point of contact for our clients, ensuring their queries are addressed promptly and professionally. You'll also manage administrative tasks, from scheduling appointments to maintaining our office systems. With the use of tools like Google Workspace, Trello, and Zoom, you'll streamline our operations and enhance our service delivery. This is your chance to make a tangible impact in a fast-paced, supportive environment.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service by addressing client inquiries and resolving issues promptly and professionally.
• Manage administrative tasks, including scheduling appointments, coordinating travel arrangements, and maintaining office records.
• Assist in the organization and coordination of events, ensuring all logistics are handled efficiently.
• Use Google Workspace to manage emails, calendars, and documents, ensuring seamless communication and organization.
• Maintain and update our database and CRM system, ensuring all client information is accurate and up-to-date.
• Coordinate with team members to ensure all tasks are completed on time and to the highest standard.
• Assist in the preparation of reports and presentations, providing data analysis and insights to support decision-making.
• Stay up-to-date with industry trends and best practices, applying this knowledge to improve our services and operations.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a customer service or administrative role, preferably in a dynamic and fast-paced environment.
• Proven ability to manage multiple tasks and prioritize workload effectively.
• Excellent communication skills, both written and verbal, with the ability to interact with clients and team members professionally.
• Strong organizational skills, with the ability to manage time and resources efficiently.
• Familiarity with Google Workspace, Trello, and Zoom, with the ability to use these tools to streamline operations.
• Attention to detail, with the ability to ensure accuracy in all tasks and processes.
• Ability to work independently and as part of a team, with a positive and proactive attitude.
• Fluency in English, both written and spoken, is a must. Bahasa Indonesia is a plus.

🛠️ Keahlian

Lowongan Terkait