Front of House Staff - Premium Korean Steakhouse Experience

At DRIM Korean Steakhouse, we don’t just serve food—we deliver an unforgettable culinary journey, where time-honored traditions meet modern excellence. As a Front of House Staff member, you’ll be the face of our brand, ensuring every guest experiences the warmth and hospitality that define our restaurant. Located in the vibrant city of Kuta, Bali, our restaurant is a hub of activity, attracting both locals and international visitors. This is your chance to be part of a team that creates exceptional dining experiences and builds lasting relationships with our guests.

As a Front of House Staff member, you’ll spend your days greeting guests, taking reservations, and ensuring they feel welcome from the moment they step through our doors. You’ll also be responsible for managing the front-of-house operations, including table service, payment processing, and maintaining a clean and organized dining area. With your exceptional customer service skills, you’ll play a crucial role in making every visit to DRIM Korean Steakhouse a memorable one.

📋 Tanggung Jawab Pekerjaan

• Greet and welcome guests with a warm and friendly demeanor, ensuring they feel valued and at home.
• Take and manage reservations, both in-person and over the phone, to ensure optimal table turnover and guest satisfaction.
• Provide excellent table service, including taking orders, delivering food and beverages, and addressing any guest inquiries or concerns promptly.
• Process payments accurately and efficiently, using our POS system, to ensure smooth transactions.
• Maintain a clean and organized dining area, including setting up and clearing tables, and ensuring the restaurant meets health and safety standards.
• Assist with inventory management, including restocking supplies and reporting any issues to the kitchen staff.
• Collaborate with the kitchen and bar staff to ensure timely delivery of food and beverages, maintaining a high standard of service.
• Uphold the restaurant’s policies and procedures, ensuring a consistent and high-quality guest experience.

🎓 Kualifikasi & Syarat

• At least 1-2 years of experience in a front-of-house role, preferably in a restaurant or hospitality setting.
• Excellent communication and interpersonal skills, with the ability to interact professionally and empathetically with guests from diverse backgrounds.
• Strong organizational skills, with the ability to manage multiple tasks and priorities effectively.
• Familiarity with POS systems and restaurant management software, such as Toast or Square.
• Basic knowledge of food and beverage service, including menu items and pricing.
• Ability to work well under pressure and in a fast-paced environment.
• Fluent in both Indonesian and English, with the ability to communicate clearly and effectively in both languages.
• Flexible schedule, including evenings, weekends, and holidays, as required by the restaurant.

🛠️ Keahlian

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